Ang ganda ng room! Malinis din :) tapos malapit sa lahat , May malalapit na restaurant sa paligid. I love it!! Good job villar! Lol ️️️
Poor costumer service lalo na yung tumatanggap ng calls binabaan ako ng phone and yung isa pinagintay ako ng matagal pero wala pa din sagot ang hirap makipag usap
Location for the airport was good. Staff were welcoming, the hotel was presentable and clean. We were a bit disappointed that on arrival we had to pay for an upgrade to our room. I had booked a family room and clearly stated in my booking we were 6 people. They took us up to the room and only then did we realise it was only for 4. Why this issue could not have been identified earlier I don’t know. The larger family was fine but had only one tiny window in the stairwell.
This Hotel has many pros/cons. Pros: 1)Extremely clean 2)Exceptionally Friendly/Helpful staff 3)Nice breakfast in lobby. 4)Nice pool except on Sat/Sun morning when the pool is overly crowded with children. During the week, it’s very pleasant. 5) Excellent WiFi. Cons: Hotel Management is horrible/terrible! We stayed here for 10 nights and it was during the week we were getting married, yet I’ve never stayed at a Hotel anywhere in the world that was more unappreciative of its customers and as petty as the Melle Hotel! Officially, this is a 3.5 star hotel, but they think they’re a 5 star establishment with the disdain shown towards their customers. It’s mostly locals who stay here and maybe that’s why it’s customers tolerate their rude policies. They don’t know or understand a thing about the hospitality industry. Examples: They required a 4,000 peso room deposit in cash (even though we pre-paid for 10 nights) They would’t accept a Visa Credit card. Lost our reservation too. Won’t return.
We’ve tried many hotels in Manila in many years we travel back and forth for vacation but I say this is the best hotel by far and worth come back to. Coz we never go back to the same hotel... never. Mella Hotel will be our home in the future. Best location, best service, all the staff are polite and will give you extra miles to serve you. Breakfast Buffet is a winner, the room rates are excellent. A five star rating doesn’t give much justice. You need to experience it.—- Pete n Conn
Good ambiance and beautiful place to relax and nice attitude of the staff
More fancy than functional, but very good overall. Filipino breakfast, so if you are looking for international food, you will be disappointed. But the breakfast was fine.The lobby is big and the concierge/bellmen were nice. No snags or missed room bookings was good.
Clean rooms and polite hotel staff.. I would strongly recommend to my friends in Las Pinas/ Paranaque area..
Staff well trained at their own dept, courteous, very friendly.Comp breakfast menu very good, lots of selections & again, friendly staff.Room; love the bed ensemble. Well maintained/cleaned.Room service/maintenance very quick.Overall, excellent. Will definitely recommend.
Great hotel. Service was great. But until its more built up in the surrounding areas you are pretty isolated away from much of the hustle and bustle of Manila.
We are used to going there for their buffet. It is Filipino food of the best quality and at a fair price. You can learn here what Filipino cuisine really means.
Check in service takes 45 mins even there was no queue. Breakfast and dinner options are limited. The Chef must have tasting disorder as all dishes are beyond salty. Dishes are limited and likely the hotel is catered more for local holidays maker. Definitely not for business and international travellers. Staff are friendly and helpful. The only good thing I can comment
The hotel is so cozy. Really good for family bonding. The place is clean and the staff is very friendly. Definitely coming back.
CleanFriendly staffA bit pricey for roomsRooms are quaint, small but comfortable and cozy.I would definitely stay here again.
Easy access and very accommodating employees
Love this place. Really clean and nice. Very friendly and accomodating staff as well.
The hotel is new and overall nicely designed. Room and bathroom were clean. The included breakfast was OK though geared towards local food. Overall good experience. If you need to be in the area, this hotel is then the perfect option.
Very nice place. Not too saturated with guests. Very relaxing ambience.
Staff are very nice. Great breakfast. Would recommend to our friends.
...very strategic for guests coming from the airport...weddng couples also because it is near from the venue and church...staff people are very nice and welcoming ....5 star rate for their hotel and to their staff...highly recommendable.
第一次到菲律賓,估不到酒店環境同衛生都如此企理,只係酒店比較偏遠,餐廳也不錯,如果有機會必定會再入住,
Cozy place and located on a not so congested area in the metro
Very nice place! Good ambiance and all the staff are very kind and approachable
Very nice place, clean and accommodating personnels
I love there rooms and there cafe.. nice people
If you look in the window. Its look you are outside metro Manila no traffic pollution and high rise building.
The hotel was new, clean and staff were very helpful.
Great interiors and new
Elegant and stylish interior for stylish and elegant people.
What can I say? The photos show I had a great time, with the food and the drinks
The staff had no clue what good and efficient service. Walking, talking robots.
새로 만든 호텔이라 깨끗하고 직원들도 친절합니다
Very clean hotel. Perfect for staycations!
New hotel, nice smelling rooms. Enjoyed the workout at their gym and clean water at their swimming pool. Very friendly, accomodating staff. Great tasting burger and pesto pasta at their resto at the lobby. Ample parking space for guests. Only short walking distance to fastfood restos, drugstore, grocery, convenience store, church, restobar(Havanna Club).
Clean and affortable rate!
Love the place so cozy...
Clean and Accessible to SM Sucat
I was very happy for all ,the services was very good
Very very clean!!!! Staff extremely helpful and friendly.
직원들도 친절하고, 깨끗한 호텔입니다
I will go to Mella Hotel yestwrday because papa is here at 1:45PM
Alles Neu und sauber! Gutes Team und Gastfreundlichkeit
Small things keeps on missing when were out.
Chow king next door and grocery a very short walkNice neighborhood
New hotel,best food accommodation, beautiful place
We had a great stay in this beautiful hotel
Breakfast buffet was great! Made the deal worth it.
Its new and well managed..plus good prices for food and massage
Cozy , Clean and Customer Service is great!
Everything looks fine except the quality of breakfast need improvement.
Restaurant poor quality levelService always something wrong
Love it... Good Job
Only room that was left was twin bed bedroom at a cost of $250 one night. It wasnt worth it. Noisy, nosy customers.
Friendly Staff. Walking distance to shops and restaurants.
Хороший отель с не самым удобным расположением
Like it here! Will be back. :)
Great prices and menu...
Delicious Filipino dishes.
Super nice mid rise hotel in Las Pinas