Had reservations at 3pm for the rifle lane. Got there and the rifle lane was no longer available. Couldn’t use my rifles. It was Father’s Day we are a family of 6 We reserved 2 lanes they don’t allow you take your fire arm from one lane to the very next. Rude employees. Wont be going back.
Let me start off by saying that this WOULD be the best range in Houston, except one huge sign plastered out front. The 30.07 (no open carry) sign at a gun range??? Thats insane, and idiotic. Seriously guys, a piece of clothing over a holstered pistol doesnt make things safer. Thats what anti-gun people think, not what a gun range/store should think.
I was very disappointed with the service here. The staff were very unhelpful and rude. The manager Karla yelled and scream without proper explanation. She was rude and dismissive and was not willing to listen to me. The customer service was poor and that manager was not professional at all.
They will say anything to make a sale. Would recommend any other gun store.
The customer service was appalling. The employees were mean and very unprofessional, they didn’t care about how they did their jobs. Karla, who claimed to be the manager, was especially unprofessional and loud. Overall it was a horrible experience and I wouldn’t recommend ever going here.