Ive been their customer for a couple of years now, theyve been always very nice and never late or losing garments, I usually deal with Rick, hes always very calm and professional and has great customer service skills, they will definitely keep my business although I have a dry cleaners much much closer to my house now.

They still had a dress that I brought in for alterations last December.

Consistently good and reasonable dry cleaners.

I had a dress that I needed altered in two days. I brought it here and it was altered perfectly and steamed and ready to go.

The seamstress has hemmed many of my dresses, pants, even panties. She is very good!

Thank you for your great service, Selvin

Actually they’re great at what they do. Fast service and reasonably priced.

Very wonderful service at a bargain price

Nice place/fair pricesBUT DESTROYED MY MOMS SUIT

Great service and great staff. Been customer for almost 4 years.

The team here is always so pleasant and willing to help, if there is an issue. Evelin is a pleasure to see in the mornings when dropping off my husbands uniforms.

Sandra is always professional and expedient. I enjoy the staffs efficiency. I would recommend this Zipps cleaner to anyone.

This is my go to spot. Kyle the manager is always on point. And Jenifer and Lewis the associates are always friendly and professional. Thanks guys!

Cheapest around with the best customer service.

Abnormal creases in button down shirts have been apparent at times but overall this place is great. I needed some clothes for an interview the next day and they did everything quicker than usual just because I asked. Clothes were done a few hours ahead of schedule without any extra charge. YOU CANNOT BEAT THE PRICES!!!!

We have been using Zips for the last 4 years. We love the customer service, especially Yenifer! She is so friendly and always smiles.

Fast and cheap. Quality of pressing isn’t perfect.

Nimra was very friendly and helpful!!

They are the best! Sandra and Yamiler at the best. Excellent customer service!

Very convenient, very professional and Sandra P is the best, especially when it comes to customer service. Her whole team greets you with a smile.

Yamileth do a good job she always helps me and answers my questionsThanks zips for have my clothes in time

I been going to zips for years my most recent visit was very pleasant I was helped by a young lady name kelziah she was very knowledgeable and answered all of my questions thank you zips always a pleasure!

They do a great job of cleaning your clothes yamileth make me feel like this is my personal place thanks for everything

I LOVE ZIPS! What more can I say? Honestly...not much. Always a pleasure to pop in. Service is fast. Value is excellent. And everyone is extremely kind. I am always greeted with a smile by my friends Sandra, Kyle, Llerlyn, Luis, Yenifer, Evelin, Yamileth and everyone else whose names escape me. I truly cannot say enough good things...and the alterations are a good deal too!

Excellent customer service and they are very fast!

Pues. Ami me gusta como atienden tienen un personal .muy amable. Y lo atienden exelente a uno felicidades bendiciones

I go here all the time....Kyle is always right on....pleasant and very helpful.

My last few visits have been pleasant. I was helped by Keizaiah, who showed great customer service.

I come in Zips once a week and the service is excellent the gentleman Kyle always gives great customer service

Good prices and service. A bit more attention to details and u got a great service.

The customer service is fantastic, and manager Kyle and Yenifer does a great job taking care of me when I come to Zips Cleaners in Annapolis, Md!, I want to encourage them to keep up the good work!!!

Zips is the best dry cleaners in Annapolis and I especially love the staff most of all Yenifer. Keep it up Yenifer!

What a great experience I had at the Annapolis Zips with kyle he was super on point !!!

Zips wonderful place with nice people and great prices yamileth sandra and nuria is always in point i love this place thank you for everything !

I have been using Annapolis ZIPS for 15+ and they have never lost one of my garments- which really says something, as I dry clean almost everything. And why not? The value is unreal compared to other drycleaners. NO ONE can compete with ZIPS on price! The staff is unfailingly polite- especially Kyle, Luis and Sandra. They always bring a smile to my face. For a brief period, I switched to another dry cleaners that is closer to my home and I was back at ZIPS in a few months. Im never changing again.

I absolutely love this establishment. I have been bringing my dry cleaning here for almost as long as theyve been open. The do a great job of dry cleaning your clothes, the staff is friendly, the owner as well, the wait is short to drop off, and the price is right! a shout out to a few of my favs Kyle, Yenifer and Lleryln. Forgot to mention the professional job with alterations as well. They will not disappoint you. Recommend Zips highly.

I’ve been a customer here for over a year!!! Great customer service everytime. Special thanks to Nuria, Sandra, Yamileth. Great

Very affordable, good quality, and friendly customer service.

Quick and consistent. Sandra was very friendly and helpful.

Yamileth always delivers friendly and excellent customer service

I bring a lot close and Kyle does a great job with everything

Good prices and service. Also hemmed my pants exactly as I expected for cheap!

Sandra went the extra mile to make sure I had what I needed before Thanksgiving. Excellent customer service~!

If I could give this place zero star, I would. My wife took her coat in and it came back and looked virtually the same with her hair and cat hair. They did a re-clean and the results were about the same. What a joke! You get what you pay for. Beautiful customer recovery too!

I got the virus from one of your employees DO NOT GO HERE I REPEAT DO NOT !!!!!!!

I would not recommend Zips dry cleaning to anyone! I used their service for the first time a couple weeks ago and dropped off some expensive shirts to be dry cleaned. After picking them up I was told they were laundered instead of dry cleaned. This caused a major problem with buttons on the shirts being smashed and damaged. Since the shirts were $120 each they had custom buttons that could not be replaced. This was the first time the shirts had even had service since they were only worn one time and were still brand new. This experience cost me several hundred dollars in damaged clothes. The manager basically said sorry for your luck and we are not responsible for any damages. Definitely DO NOT take any clothes of value to this dry cleaner!

Horrible job just horrible they didnt clean a thing. They just ironed the clothes and even then the clothes came back with even more wrinkles then what I send them in with. It seems like they even damaged my clothes because the ironer was too hot.

The employees hate their jobs and lives. I cant blame them, they dont even have AC. My work clothing is often missing buttons after their service, their tailor sucks and doesnt take the initiative to take proper measurements and keep them. Further, my clothing often has abnormal creases.I only put up with this because its cheap.1 star.

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Kyle’s customer service was excellent

Great place. price is good. Delivered as promised.

Sandra is always polite and helpful!

Awesome service, great price, and wonderful staff.

Always take everything there. Will redo if theres a problem.

Cannot beat the priceImpersonnal approach--like no customer service. Venue is factory like

Reasonable prices and convenient!

Convenient, reliable, cost effective, quality service

Always enough cash registers open.