This store is absolutely beautiful. We were looking for a sofa and recliner. The showroom was large, fantastic selection. Tom was the perfect salesperson. No pressure to purchase and by far the most pleasant young person and informative. We purchased both items that were in stock and will be delivered on Friday. If you need furniture and dont want to wait for months stop down to this store. I guarantee you will not be disappointed.

They dont care about any living being in their care. You can regularly find hurting plants are full price, almost dead at 20% off, and dumpsters full of perfectly good plants in their pots that they threw away because they ordered too many. Profits before living plants. Another corporation ruining the planet with their waste.

Lowe’s is as mismanaged as ever. Good to work for if you are in high school and want a guaranteed $10. Whole company needs restructured. Really went downhill in recent years with store manager turnovers at this one.

Great lowes. The employees are knowledgeable, friendly and happy to help. Almost feels like a local hometown hardware store

More customer-friendly than the Canton store and more stock of items I buy regularly but still not geared up well enough for a small contractor doing remodel work; they dont stock like Home Depot. For example, no 7 foot long 2x4s are inventoried . . . but basement remodel projects need these.

It was great... but why send young woman out to load curbside with no gloves or idea whats going on?

This store is a mess! Do they ever clean? Dust on so many items. Unorganized and numerous items out of stock. This used to be a great store, but has really declined. They also dont adhere to the mask policy.

Taken very good care of. Very professional and caring. Item we bought is coming Saturday. Super people

Lowes is always so helpful when we shop there. I was looking for a plastic chest to put on my pool deck for toys. A young lady scanned both shelf tags, then informed me they just had a sale and sold out Looks like I was a day late and a dollar short. Ended up buying an escalating fan

Had all of the wood I needed.

If I could rate our experience a 0 in the stars selection I would. We have spent countless time and money at Lowe’s in Alliance over the years. Their management team could care less whether you have a good experience with them or not. Or if you will return back to the store as a customer in the future. They do not care if you are a loyal customer either. We recently purchased an expensive refrigerator from them due to ours starting to go out. We ordered it and waited two weeks for it to be delivered. They scheduled the day in the confirmation email and I had to take off work to be there. The fridge arrived and as I am looking out at the third party delivery team, they wave me over to the truck. They wanted to show me how badly damaged the refrigerator was and advised me to send it back so that Lowe’s can order another one for me. I briefly spoke to Crustiana at the Lowe’s in alliance store, about my frustrations and the inconveniences it has placed on us. She could care less. She stated that once the new fridge was installed they may give us compensation for the inconvenience, giving us no actual reassurance. So basically we have to wait, while still being billed, for an actual quality product to arrive at our house, undamaged, for them to maybe do something about this unacceptable issue. I had asked “what happens if I wait another two weeks (hopefully my fridge lasts that long) and the new one comes badly damaged too? And we have to reorder all over again, I said there is no guarantee, this could go on forever” and she stated “you’re right, there is no guarantee.” This ensured me that, for some reason, I am not guaranteed to receive a quality appliance from Lowe’s, at all and I guess we’ll just have to hope for the best. I had stated that several people I know go through Home Depot and have never had a problem and that maybe we should go through them instead. To which she replied, “you could go through them, that’s up to you guys.” Ensuring that she could care less about our business, our loyalty to Lowe’s over the years or ensuring we have a good experience with a quality product at the end of the day. Overall, this has been a terrible experience and we will no longer be shopping with Lowe’s.

Lowes has it all. Store is upkept pretty well and employees are abundant to help you. Its the go to place in for your gardening and home improvement needs.

Ordered a large and expensive window. Window has been in the store for over a month. Installer checked on it yesterday and was good to go for this morning’s install at that time. Got a call from the hotline this morning that the window is shattered and someone will be calling to reschedule. Called the store direct and the assistant manager Tyler answered. He was very lethargic and couldn’t muster up one care. “It could’ve been damaged in transit for all I know.” So I asked him if he could at least give me the number to someone who could give me some answers considering we’ve already been waiting for a very long time and we have put quite a bit of money into this for him to just not care. Thanks for the severe lack in customer service Tyler. I will make sure to avoid working with you in the future. With an attitude right off the bat like that, I’m sure that I am not the only one who feels like this. sincerely, your customer that spent money in your store instead of at your competitor’s store.

Like lowes better than HD. Wish we had one in Salem oh.

Staff always good in asking if Im finding everything and knows where items are. Love the 5% off with my lowes card.

I thought Lowes was a hardware/ home improvement store. Apparently I was wrong they are a Christmas decoration place. I went in today September 25 ,2020 to purchase 4- 3way toggle light switches but imagine my surprise when the shelf was totally empty! I guess light switches arent an everyday item this time of year like Christmas decorations. Then to my surprise I was told they were out of stock and back ordered because of covid19, so you cant get switches but you can get all kinds of Christmas decorations because everyone needs Christmas decorations in September. If you ask for a manager be sure to ask for a store manager otherwise everyone is a manager!Hey Alliance store all the switches are in the Columbus area. Oh did I forget to mention that Alliance lowes is the only hardware in town!

Great place to get what you need. Very Helpful people.

TERRIBLE....We bought a refrigerator three years ago...A couple of months ago...the fan in the freezer froze up and we could not get ice...To call the repair service center...you are on hold for over 2 hours....When we finally got someone...they told us someone would be out to check it in a couple of days...No one showed up.....we tried to call the service center again to tell them that no one showed up and again....you are on hold for a long time. We got someone finally and they re-scheduled another appointment for the following Monday...Someone did come out and they were here for less than 5 minutes and said, I will put in an order for a new fan and new ice maker. Well...another two months went by until finally someone came out to install the fan...but....they did not have the ice maker......Its october 19th....and this morning...the fan in the freezer stopped working again.......So...here we go...we called the service center and they cant send anyone out here until the next Wednesday......We have family traveling from tallahassee at the end of the week....and...no freezer... I had made food at head of time and put in freezer....But...we are now screwed........Dont buy any appliance at Lowes.......just dont.....UPDATE....We got a service guy from a reliable appliance place to come out on October 20th....He found out that when Lowes installed the fauty fan in the freezer......THEY INSTALLED IT BACKWARDS!!!!!!!!!! So....he fixed it...We have a 5 year warrenty on this Frigidare fridge and we cant use it because it would take a Lowes service person months to come out and try to fix our problem.....we cant wait that long.....Also.....when the service person came out from Lowes in March (when he installed the fan backwards) he specifically told us that they have lost well over half of their service guys and have hired new ones that are not trained....well..now...they have left......Its a cluster*&^^^ folks.......

Always great service, even if its mostly self service.

Good place to shop! In and out.

Selection of treated wood was fairly limited. Line for checkout was exceedingly long..... Not sure why so slow a process.

Always got what your after. Fast and friendly.

Live the process of gardening items.

Under staffed. Hard to find help in the store. Finally called the store from inside. Waited for someone to pickup to ask them to send help to the department I was in. Turns out a 30X80 raw door is a different size than a 30X80 pre hung door from the same manufacturer. So you have to spend more money on the pre hung door and throw away the new door casing. What a joke. Good going Lowes

Always find what we need and the service is good! Love this place!

Employees very nice and helpful would recommend this store to anyone!

Looked on line to see if my local Lowes stocked a specific product. Appeared out of stock. Chose to visit the store to look for alternate products, but found what I was looking for online. Guess you cant trust the internet. Happy I went to the store.

Very helpful and kind employees.. will go back

Great place to your home improvement needs

Topical big box stores. What else can I say

It was a good visit to Lowes they had exactly what we wanted and my girlfriend had no trouble finding it and it was a good little visit I will make another trip there.

Im a veteran and registered at lowes,but it didnt come up on the cashiers screen,so it was sorry,you lose $5.00 in veteran discount. Next.Not Happy

Terri in the lawn and garden department is such a wonderful employee! She really knows her stuff and is always super happy to help and point us in the right direction.

Love Alliance Lowes. Always find what I want there.

Fast service. Loading my order in my car was very fast and done as requested.

Staff could be slightly more knowledgeable but theyre quick to tell you if they dont have something specific.